What are the days throughout the week that you ship out orders?
What is your policy on DOA (dead on arrival) livestock?
What is your return policy?
How can I stay updated on when new fish or products are available?
How often does your stock/inventory change?
Is it possible to request a product not listed on the website for a future purchase?
Will the livestock I purchase look the same as the picture shown for them?
Can I make a purchase on a fish and request for it to be of a certain gender?
What is the best method to contact you if I have any other questions about the store or my puchases?
How should the livestock I purchase be acclimated to my tank?
What is the cycling process for new fish tanks and why is it important?
How to keep aquarium plants in my fish tank?
How to handle algae problems in my aquarium?